1. Acceptance of Terms
By accessing or using VOGO Health’s services—including AI dental scans, healthcare drives, chatbot interactions, website access, and partner clinic referrals—you agree to these Terms & Conditions.
If you do not accept these terms, do not use our services.
2. Services Provided
VOGO Health offers:
- AI-powered dental health scans at healthcare drives and kiosks
- Consultations with licensed dental professionals
- Membership benefits, including free dental services at partner clinics
- Digital communication via WhatsApp, website, and email
3. User Responsibilities
Users agree to:
- Provide accurate personal and health information
- Use AI-generated reports for informational purposes only (not as final medical diagnosis)
- Follow all appointment booking & cancellation policies
- Not misuse our chatbot, website, or digital services
4. Limitations & Liabilities
- AI-generated reports are not a substitute for professional medical advice. VOGO Health is not liable for medical decisions based on AI-generated suggestions.
- Partner clinics operate independently; VOGO Health is not responsible for their services or treatments.
- VOGO Health shall not be liable for loss of data, financial loss, or service disruptions caused by external factors (e.g., system outages, regulatory changes).
5. WhatsApp Chatbot & Communication
By engaging with our WhatsApp chatbot, you:
- Consent to receive automated messages regarding healthcare scans, reports, and follow-ups
- Acknowledge that WhatsApp communication is governed by Meta’s privacy policies
- Can opt-out at any time by replying STOP
6. Payments & Refunds
- Payments for premium services (if applicable) must be completed via authorized channels.
- Refund requests will be handled on a case-by-case basis, based on service fulfillment.
7. Membership & Benefits
- Membership benefits are non-transferable and subject to clinic availability.
- Certain benefits (e.g., free services) may require pre-booking.
8. Termination of Services
We reserve the right to suspend or terminate any user account in case of:
- Fraudulent activity
- Violation of these Terms
- Misuse of AI reports or chatbot interactions
9. Governing Law & Dispute Resolution
These Terms & Conditions are governed by UAE law. Any disputes will be resolved through arbitration at the Dubai International Arbitration Centre (DIAC).
10. Contact Information
For any inquiries:
📧 Email: contact@vogohealth.com
📞 Phone: +971 528123803
🌐 Website: www.vogohealth.com
